Client Assistance Program (CAP)

The purpose of CAP is to protect the rights of persons receiving or seeking services funded under the federal Rehabilitation Act. According to this law, CAP services are available for all clients or applicants of the following services:
  • Arkansas Rehabilitation Services (ARS),
  • Division of Services for the Blind (DSB),
  • Workforce Center (WFC),
  • Independent Living Services (ILS),
  • Supported Employment (SE), and
  • Independent Living Centers (ILCs)

CAP assists most individuals through providing information, education, and/or referrals to appropriate resources. Individual advocacy is available as appropriate, in accordance with federal regulations, and legal representation is an option when it can facilitate systemic change for persons with disabilities.

CAP routinely monitors the Arkansas Career Training Institute (ACTI), but is also available to assist clients of rehabilitation service providers in all parts of the state.
CAP services are funded by the U.S. Department of Education, Office of Special Education and Rehabilitative Services (OSERS) and are provided free of charge.
Click here to review OSERS information about this program.
The Rehabilitation Services Administration (RSA) is established by Congress as the principal federal agency authorized to develop and implement comprehensive and coordinated programs of vocational rehabilitation, supported employment and independent living for individuals with disabilities.