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- Licensing (Complaint)
- Complainant stated 2 staff members withheld water from the orange unit as a punishment. When asked for by the residents, staff stated they were withholding it until the residents calmed down. Complainant stated a staff member does not give bathroom breaks and makes staff wait for over an hour, indicating they are still assigning only 1 staff per dorm. Complainant reported a staff member yells and berates residents and puts residents and staff at risk (e.g.: She told a staff member to stand in a resident’s room alone while they shower and do “Marco Polo”; She told 2 staff members to completely ignore a kid if they appear to be having a seizure; She tells new staff that orientation kids can immediately sleep in their rooms instead of in the dayroom for the required 5-7 days of Constant LOS).
- Licensing follow-up: Specialist requested additional information and work schedules of staff named in complaint. As of 10/31/22, facility reported the first staff member is no longer with the agency (terminated for improper use of a restraint), and the second staff member will be doing administrative duties until further notice. Licensing visited facility on 11/3/22 and interviewed 4 residents; When asked if there were any concerns regarding staff members, both staff were mentioned. Specialist interviewed staff still employed, who stated she felt like she was retaliated against for writing up a staff member. On 11/15/22, facility DON informed specialist that documentation of the write-up that the alleged staff member completed on an employee had not been produced. No licensing concerns noted. Complaint unfounded.
