- Dual (Complaint)
- Client stated that an unknown staff member got in his face, stuck her fist in his face, and told him that if he didn’t listen to her, she would hit him. Client reported the staff member bent his fingers back, causing pain, put him in a dark room, and closed the door as a form of punishment. It was reported that client obtained 10 Tylenol pills and had to be taken to the ER. Caller stated that some other residents broke into the medicine box. Caller also reported an infestation of roaches and mice at the facility. Client stated he was told that if he reported anything, he would be in trouble when he returned to the facility.
- Licensing follow-up: The timeframe of the incidents is unknown to Licensing. Camera footage was not reviewed. Specialist spoke with the resident on 9/19/22 and completed a walkthrough of the big boy’s hall, dayroom, dining room, and the focus room. No evidence of bug infestation was noted. Specialist was informed that the exterminator was at the facility on 9/19/22 and comes out monthly. CACD investigation was unsubstantiated.
PRLU or OLTC
Complaint, Licensing Follow Up, Notice of Incident