DRA is required by federal law to have a grievance procedure so clients, prospective clients, and their family members may express concerns about the services they received or if they were denied advocacy assistance from us. If you are dissatisfied in any way with the services you received from DRA, please fill our the Grievance Form.
Be sure to read the DRA Grievance Procedure before you fill out the form.
This grievance form is not a Request for Help.
Office Information
Address
400 W. Capitol Avenue, Suite 1200
Little Rock, AR 72201
Access Information: Our office is located on the 12th floor of the Regions building at the corner of Broadway and Capitol. Entrance to our parking garage is on 4th street between Broadway and Spring. Once you have parked, take the parking elevator to the 2nd level, then cross the lobby to the main building elevators, which will take you to the 12th floor.
Phone
Office: (501) 296-1775
Intake: (800) 482-1174
Fax: (501) 296-1779
Hours of Operation
8:30 AM – 5:00 PM
Monday – Friday