Disability Rights Arkansas

Centers for Youth and Families Little Rock

*Photos taken by DRA staff during onsite monitoring visits. Photos reflect the most recent conditions observed by DRA staff but may not reflect the current conditions at the facility. If you are associated with a facility and have updated information or photos you would like to share, please contact DRA at [email protected]

Location: Little Rock, AR

Population Served: Youth ages 5-18

# of residents per unit: Up to 8 Residents per room: 1-3 Capacity: 82 beds (PRTF and residential)

Contact with family (Calls and visit schedule): Facility declined to provide specifics regarding call frequency or schedule

Restraint utilized? Yes Chemical Restraint utilized? Yes Seclusion utilized? No

Treatment Components

Clinical Director - LCSW

Therapists: Facility declined to identify, report number employed, or share credential status of any therapists.

Treatment modalities offered: Facility declined to identify any specific modalities available.

# of individual therapy sessions/week: Facility declined to provide a number or range.

# of group therapy sessions led by a licensed mental health professional/week: Facility declined to provide a number or range.

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Police Report

Information Report

Caller reported her daughter (18y/o) walked away from facility on 3/28/22 and stated she has some mental health issues. Officers located individual on 3/28/22 and she was transported to Baptist for a separate incident.

PRLU or OLTC

Notice of Incident, Suicidal

  • Suicidal
    • A suicide attempt occurred at the facility on 03/28/22 that was not reported (reported to DCCECE on 07/26/22). The records indicate that a client tied a shirt and towel around their neck.
    • Licensing follow-up: Facility visited on 07/26/22 & 07/27/22; Report from facility states that client was upset they could not a DVD player and began scratching their left forearm with their fingernails but did not break the skin. Client then went into room and attempted to wrap a sweatshirt around their neck. This was observed on camera and staff immediately intervened. Licensing records indicate that Licensing was not notified of this incident prior to complaint.

PRLU or OLTC

Children's Records Review, Visit Compliance Report

  • Licensing Specialist: Clayton DeBoer.
  • Facility visited from 8:30am – 10:30am. Records reviewed for 5 clients with no licensing concerns noted.

PRLU or OLTC

Non-Standard Review, Visit Compliance Report

  • Licensing Specialist: Clayton Deboer.
  • No regs noted out of compliance. Program Director of facility interviewed: He reported that no clients since the beginning of the month have mentioned suicidal ideation or thought of self-harm. The protocol if such happens is that all staff are notified, and clients are assessed by nurse and therapist.

PRLU or OLTC

Visit Compliance Report

Census: 14. Buildings and grounds conducted with no concerns noted. MARs reviewed for 5 clients with no concerns noted. No recent issues with elopements, broken windows or doors.

Police Report

Non Police Incident

Officers secured the scene for MEMS for an aggressive juvenile that the facility wanted taken to ACH for evaluation.

PRLU or OLTC

Notice of Incident

  • ER Visit (Self-inflicted Injury) – Client became dysregulated and punched a wall with his hand. Client was transported to ER and received x-ray that determined client had a slight fracture of the fifth metacarpal of the right hand. Client’s hand was not placed in a cast. Follow-up appointment scheduled with an orthopedist on 2/27/22.

Police Report

Non Police Incident

Juvenile was transported by MEMS to Methodist Behavioral Health in Maumelle for suicidal behavior.

PRLU or OLTC

Visit Compliance Report

Census: 15. Buildings and grounds conducted for Destiny House and MARs checked for 5 clients. Records reviewed for 10 clients with no licensing concerns.

PRLU or OLTC

Notice of Incident

  • Maltreatment
    • Client was in the cafeteria, flipping tables and throwing books. Staff member was picking up the books when client stepped in front of him. Staff put his hand on client’s back and started to walk away. Client said, “Oh, did you just push me” and swung at staff’s head. Staff lunged and grabbed client. Nearby staff intervened. Client stated staff choked her, and she had red marks on her clavicle area. There was also a scratch on her cheek (unknown if it came from this incident).
    • Child Abuse Hotline was called and accepted. Staff was terminated. Specialist visited facility on 2/10/22 and viewed video. Staff was clearly seen pushing client as he walked by. This seemed to aggravate client who escalated and lunged at staff. Staff responded by lunging back, grabbing at client. Facility cited for licensing violations.
    • Facility cited:
      • 905.4g – The following shall not be used, including as discipline: Physical injury or threat of bodily harm.
      • 907.2 – Child caring staff shall be responsible for providing the level of supervision, care, and treatment necessary to ensure the safety and well-being of each child at facility.

PRLU or OLTC

Visit Compliance Report

Census: 23. Buildings and grounds conducted; No regs out of compliance. MARs checked for 5 residents.

Police Report

Assault Third Degree

Staff stated 2 juveniles were in physical altercation and the rest of the residents are refusing to return to their rooms. Both juveniles were “talking in circles” and were vague while speaking with officers. No visible injuries observed.

PRLU or OLTC

Notice of Incident

  • Maltreatment
    • Client was out of control, attacking peers, throwing things, and threatening others. Client attacked peer and punched staff member in the face. Client was placed in a CPI restraint by 2 staff for about 10 minutes. When client was released, she was upset because a staff member involved in the restraint was a male and it triggered her past. Client then alleged that same staff banged her head against the wall 4 times and choked her. No injures noted after nurse assessment. Other staff members that were present indicated they did not observe the abuse that client alleged occurred. On 1/8/22, client indicated the same allegations against that staff member. Client’s guardian indicated that the client has a history of making similar accusations that were false.
    • Child Abuse Hotline was called and accepted. Staff member was suspended pending the outcome of the investigation. Specialist visited facility on 1/11/22 and viewed video; Two staff initiated the restraint hold which is then taken off camera. At no time was client heard saying she is hurt or being hurt. At no point is improper restraint nor ratio out of licensing standards during video. CACD investigation unsubstantiated. Staff returned to work after the investigation.

PRLU or OLTC

Visit Compliance Report

Buildings and grounds conducted for Destiny’s House; Census 17. Leak observed under washing machine which maintenance (who were present) was aware of and indicated they would fix. MARs checked for multiple residents. Two residents had missing entries; Staff indicated the clients were on therapeutic leave thus no med administration entries were made.

Medicaid Inspection of Care

On-Site Inspection

  • Included: IOC
  • Multiple deficiencies noted. Plan of Correction required to be completed within 30 days.

PRLU or OLTC

Visit Compliance Report

  • Dorms, bathrooms, eating area, rec room, and classrooms checked with no concerns noted. MARs checked for 5 clients’; All medication initialed and up to date.
  • TA –
    • 706.2.f – “N/A”

Police Report

False Alarm

Officers responded to facility and searched the outside of the business for signs of suspicious activity with negative results. All doors and windows seemed secure.

PRLU or OLTC

Visit Compliance Report

Reviewed 10 client’s records; No concerns noted.

PRLU or OLTC

Visit Compliance Report

Buildings and grounds visit conducted; A MAR review was conducted for 3 residents. No concerns noted; Census 52.

PRLU or OLTC

Notice of Incident

  • Maltreatment
    • Client reported that a staff member grabbed his arm and pinned him against the wall. Client was unable to provide a date/time when the incident occurred.
    • Child Abuse Hotline was called and accepted. Staff was placed on leave pending the outcome of investigation. Specialist was at facility for buildings and grounds visit on 11/30/21; Staff stated they reviewed video of the past couple weeks and did not see any video where client and staff were engaged in any activity as mentioned. Specialist visited facility on 12/6/21 and reviewed camera footage. Facility has since terminated staff mentioned in the incident.

PRLU or OLTC

Notice of Incident

  • Maltreatment
    • Licensing Specialist received notice from administrative staff that 2 calls were made to the hotline by Center’s staff. Neither call involve staff members. The first call was accepted by the hotline: Client told staff that when she was in Ft. Smith, AR, (sometime in Sept. 2021) an unknown male (35 y/o) took her to a park and forced her to perform oral sex on him. The second call was accepted by the hotline: Client told staff that 2 boys touched her vagina and breasts and made her touch their private parts during her time at 2 other facilities (Youth Home and Methodist Behavioral Health). Client also told staff that her mother made her “strip” and touched her (client) between her legs. Client also told staff that sometime in 2021, she exchanged nude photos with an unknown man in Canada over the internet; This information was reported to the Internet Crimes Against Children Hotline on 11/17/21. All reported incidents occurred prior to client being admitted to Centers facility (Intake Date: 10/14/21).
    • No follow-up information provided.

PRLU or OLTC

Visit Compliance Report

Buildings and grounds visit conducted; MARs not reviewed due to computers being down. No concerns noted.

PRLU or OLTC

Complaint Survey with POC, Revisit Survey

  • Complaint #AR00027401 was substantiated. Regs out of compliance –
    • N 188 – Facility failed to ensure all staff involved in an ESI participated in a debriefing for 1 client who required the use of a personal restraint.
    • N 189 – Facility failed to ensure all staff involved in an ESI participated in a debriefing for 1 client who required the use of a personal restraint.
  • Plan of Correction –
    • Retraining on ESI documentation and 12th Street Crisis Management Protocol; ESI forms will be reviewed daily.
  • During the Revisit Survey conducted on 12/15/21, the facility was found to be in compliance with program requirements.

Police Report

Assault Third Degree

Staff stated Juvenile got upset when staff pointed out the misuse of phone privileges and yelled and pushed staff. When staff tried to restrain Juvenile, he punched staff in the face. Staff advised the cameras were not working, and the facility has started in investigation. Staff wanted a report made.