*Photos taken by DRA staff during onsite monitoring visits. Photos reflect the most recent conditions observed by DRA staff but may not reflect the current conditions at the facility. If you are associated with a facility and have updated information or photos you would like to share, please contact DRA at [email protected]
Location: Little Rock, AR
Population Served: Youth ages 5-18
| # of residents per unit: Up to 8 | Residents per room: 1-3 | Capacity: 82 beds (PRTF and residential) |
Contact with family (Calls and visit schedule): Facility declined to provide specifics regarding call frequency or schedule
| Restraint utilized? Yes | Chemical Restraint utilized? Yes | Seclusion utilized? No |
Clinical Director - LCSW
Therapists: Facility declined to identify, report number employed, or share credential status of any therapists.
Treatment modalities offered: Facility declined to identify any specific modalities available.
# of individual therapy sessions/week: Facility declined to provide a number or range.
# of group therapy sessions led by a licensed mental health professional/week: Facility declined to provide a number or range.
PRLU or OLTC
Acute Placement, Notice of Incident
Client became dysregulated and attempted to dysregulate other clients. Client then began to attempt to elope at the rear door of EMAC. She tore keypads off the walls and hid them on her person. Client was then transported to Bridgeway Acute by MEMS EMS. Facility reported that resident will be returning to the facility.
Police Report
Information Report
Officers responded to the listed address in reference to a disturbance. Officers made contact with supervisor, Brittany Rose. Rose advised the situation had been handled prior to officers’ arrival. Rose advised police were no longer needed.
PRLU or OLTC
Notice of Incident, Suicide Attempt, Visit Compliance Report
Client became dysregulated and was expressing suicidal ideations. Client verbally expressed that she was depressed. Client placed the ethernet cord from the phone around her neck. Staff were able to intervene and prevent client from tightening the cord around her neck. Client was transported by MEMS to acute the morning of 2/11/24.
Licensing Specialist: Kendra Rice.
Program Coordinator visited facility 2/15/24 and reviewed camera footage. Resident will be returning to the facility. Ms. McCrory informed Program Coordinator that all phones have been removed from dorms. Cordless telephones have been ordered.
Police Report
Assault, Criminal Mischief
Officers responded to the listed address for a fire alarm. Upon arrival, staff advised officers that a juvenile pulled the fire alarm at the facility along with damaging the listed property. Officers spoke with another staff member who advised the juvenile spit in her face during the disturbance. The staff member advised officers she would like a report made and would like to seek warrants.
Officers made contact with the juvenile, and the juvenile was detained for officer safety. The juvenile began to hit her head on the back seat of the patrol vehicle and was irate and uncooperative. The juvenile advised she was suicidal and would like to go the hospital. Officers called MEMS. The juvenile was transported to Children’s Hospital and released pending further investigation.
PRLU or OLTC
Acute Placement, Notice of Incident, Visit Compliance Report
Client became dysregulated while in the dorm. She was taken off the dorm, and she then began to destroy property and attempted to elope. She kicked a door several times, setting off the alarm, and broke the door that goes into a staff break room from the courtyard. Then she pulled the fire alarm. Police arrived shortly after the fire department. LRPD stated that the client stated she had suicidal thoughts and per LRPD policy she was transported to Children’s Hospital by police and then was taken to Conway Behavioral.
Licensing Specialist: Kendra Rice.
Licensing visited facility 2/15/24 and reviewed camera footage. Facility reported resident will not be returning to the facility. No concerns were noted.
PRLU or OLTC
Notice of Incident, Peer Altercation, Visit Compliance Report
Client started a physical altercation with another resident. After the altercation, the client was taken to ACH for an evaluation for cervical spine pain out of an abundance of caution. Client was cleared and transported back to the Centers. Staff was given instructions to care for muscle strain.
Licensing Specialist: Kendra Rice.
Licensing reviewed camera footage and inquired if there were witness statements and nursing notes. No concerns noted.
PRLU or OLTC
Medical, Notice of Incident
Resident was taken to Arkansas Children’s Hospital for strep throat and possibly his tonsils swelling. Upon being seen by ACH staff, resident was given medication and released back to the Centers from Arkansas Children’s Hospital.
Police Report
False Alarm
False Alarm. All accessible windows and doors appeared secure. No suspicious or criminal activity observed.
PRLU or OLTC
Elopement, Notice of Incident
Resident became dysregulated and began kicking the exit door. Resident kicked the door several times before the door opened, then exited the building with staff behind her. Staff never lost sight of the resident, who calmed down and returned back to the building.
Facility reported resident was gone for approximately five minutes, the police were not called, and the door was repaired the same day of incident. The resident was placed on safety precautions.
PRLU or OLTC
Medical, Notice of Incident
Client went to the nurses station and stated she ate some cookies and now felt like her throat was becoming sore. The cookie wrapper was retrieved and it was determined that the cookies contained peanuts, which the client is allergic to. The doctor was notified and advised staff to send client to Arkansas Children’s Hospital (ACH). Client was transported to ACH by ambulance. Client was given Cetrizine and Famotidine and was observed for a few hours before being released back to the Centers.
Facility reported they were investigating how resident got the cookies since they are not part of her pre-approved snack. 1/23/2024, facility reported the cookies the resident received did not contain peanuts but were packaged in a factory that also packaged food that contained peanuts.
PRLU or OLTC
Accidental Injury, Elopement, Notice of Incident
Client fell in the shower and hit her previously injured knee. The client reported to the nurse to be assessed. After assessment, arrangements were made for the client to be seen at Ortho Arkansas.
Upon arriving back at the Centers, the client jumped out of the van and ran west on 12th street. Staff began looking for the client. Local, state, and federal law enforcement were notified to assist in searching for the client. On January 2, 2024, at approximately 9:15 am Centers staff were notified by law enforcement that the client had been located and they were going to transport her to Arkansas Children’s Hospital (ACH). Facility reported that ACH ran test and x-rays on the resident’s knee.
Facility reported moving forward, when transporting residents away from the facility, staff will pick and drop off at the entrance of the building.
PRLU or OLTC
Medical, Notice of Incident
Client was taken to Arkansas Children’s Hospital on doctors leave orders for a headache, dizziness, and nausea. Once at the hospital client was given IV fluids, Toradol, and Benadryl. Client was taken back to the Centers with orders to take Ibuprofen and Tylenol if the symptoms continue.
Program Coordinator was informed that resident was diagnosed with an acute nonintractable headache, unspecified headache type.
PRLU or OLTC
Maltreatment, Notice of Incident, Visit Compliance Report
Client reported to the nurse’s office where a bruise to the left side of her face above her eye was observed. When client was asked about the bruise, she stated that she hit her head on the underside of the desk in the dorm room while she was “acting out”. During video review, staff members were observed grabbing the client’s clothing and grabbing her by the arm. The staff supervisor responded and placed the client in multiple holds that were not CPI-approved. This incident lasted for approximately 35 minutes. After the client was able to calm down, she was observed on camera footage holding and rubbing the left side of her face and pointed to an area around her left eye. The staff supervisor was observed on video looking at the area and acknowledged it.
The staff supervisor was terminated and the other staff in the room at the time of the incident have been suspended. A hotline call was placed and accepted.
On 1/3/2024, Program Coordinator reviewed camera footage. Facility cited 109.1.g: Staff members were observed grabbing the resident’ clothing and arm to prevent her from going into different rooms and harming her peers. Facility provided documentation of training for 2 staff members.
Complaint was Founded by Licensing. CACD investigation was unsubstantiated.
PRLU or OLTC
Medical, Notice of Incident
Client reported to the nurse that he was not feeling well. The nurse evaluated the client and contacted the on-call doctor and client was sent to Baptist urgent care via Center’s staff. Baptist urgent care preformed a strep and RSV test, which both were positive. The client was transported to Arkansas Children’s Hospital via Center’s staff where he was admitted to the hospital.
PRLU or OLTC
Medical, Notice of Incident
Client ate a Reese’s peanut butter cup without realizing it had peanut butter in it. Client has a recorded severe allergy to peanuts. Client complained of a “scratchy” and “painful” throat and stated, “this is how it always starts”. The client was sent to Arkansas Children’s Hospital (ACH) ER via Centers Staff for evaluation and treatment.
Program Coordinator informed resident does have a peanut allergy alert. Resident was unaware that Reese’s contained peanut butter. Some Christmas candy was delivered to the facility and that is how the resident got the candy.
PRLU or OLTC
Visit Compliance Report
Licensing Specialist: Kendra Rice
Program Coordinator completed buildings and grounds for EMAC and EMCC. The following areas were observed: lobby, therapy hall, cozy corners, day areas, rage room, dryer rooms, washrooms, bathrooms, bedrooms, dining area, library, and play area outside.
EMAC – residents were in their classrooms. Ratios were 2:10, 2:9, and 2:9. Residents were sitting down, walking around, or talking with staff or other residents.
EMCC – residents were outside playing, ratio 8:29.
PRLU or OLTC
Notice of Incident, Peer Sexual Contact, Visit Compliance Report
Client stated that another Client grabbed her around her neck and attempted to touch her on the breasts and between her legs. Client stated that she hit her to make her stop. Client was removed from the dorm and was placed in another. Child Abuse Hotline was called.
Licensing Specialist: Kendra Rice
Program Coordinator and Investigator Rudley reviewed camera footage. All residents were in the day area. Ratio 1:6. Staff member had sight of the residents even when they were out of view of the camera from where she was sitting. Resident and Peer were observed horseplaying. Resident was observed kicking her peer in the butt and playing in her peer’s hair. The peer was observed pushing the resident away. It appeared that the peer pushed the resident in the chest area, not in an aggressive manner. No other contact was observed regarding the allegations.
On 1/30/24, CHRIS indicated the case was unfounded. The complaint was unfounded by Licensing.
PRLU or OLTC
Maltreatment, Notice of Incident, Visit Compliance Report
The nurse (Saige Davis) was completing weekly vital signs checks and observed multiple bruises and red marks to the right side of the student’s neck and clavicle area. The student reported that staff squeezed his shoulders when attempting to lead him back into his room. Client’s guardian was contacted about the incident. Staff member (who client identified following the hotline call) was suspended on December 09, 2023, pending investigation. Program Coordinator observed photos of client’s bruises on his neck, shoulder, and arm area.
Licensing Specialist: Kendra Rice
Licensing Specialist received witness statements and scheduled day and time to review camera footage.
The complaint was Founded by Licensing. Facility will be cited. 109.1g and 905.4g: Staff member was observed on camera footage being aggressive with a resident and pushing and grabbing on the resident into a room and on a bed. Staff member was terminated.
CACD investigation was unsubstantiated.
PRLU or OLTC
Medical, Notice of Incident
Client at Elizabeth Mitchell Adolescent Center (EMAC) was complaining of severe abdominal pains. The client was seen by medical staff at EMAC. She was recommended to go to Arkansas Children’s Hospital by Dr. Thomas. The client was transported to ACH by Centers staff. The client was diagnosed with constipation. She was prescribed MiraLAX.
PRLU or OLTC
Acute Placement, Notice of Incident
Client was transported via MEMS to Acute (Perimeter) for unsafe behavior. Client displayed behaviors such as property destruction, self-harming, and assaultive behaviors towards peers.
On 12/12/2023, Licensing Specialist informed that resident transferred to another facility and will not be returning.
PRLU or OLTC
Acute Placement, Notice of Incident
Client was transported to Acute (Rivendell) for unsafe behavior. Client displayed behaviors such as property destruction, self-harming and assaultive behaviors during staff interventions.
Licensing Specialist informed resident discharged on 12/4/2023 and will not be returning to the facility.
PRLU or OLTC
Medical, Notice of Incident
A peer at EMCC noticed that client’s eye was red. Client was taken to the nurse, and he told the nurse he did not know his eye was red and that he had no pain or discomfort. The nurse contacted the on-call doctor and client was sent to Children’s Hospital Emergency Room where he was diagnosed with a Subconjunctival hemorrhage of the left eye. Discharge paperwork stated the eye would heal on its own.
PRLU or OLTC
Acute Placement, Notice of Incident
Client was transported by MEMS to Acute (Rivendell) for unsafe behavior. Client displayed behaviors such as property destruction, self-harm and assaultive behaviors during staff interventions.
Licensing Specialist informed resident returned to the facility on 11/24/2023.
PRLU or OLTC
Acute Placement, Notice of Incident
Client was transported by MEMS to Acute (Methodist) for unsafe behavior. Client displayed behaviors such as property destruction, self-harm and assaultive behaviors during staff interventions.
Licensing Specialist informed that resident returned to the facility on 11/14/2023.
PRLU or OLTC
Accidental Injury, Notice of Incident
Client at Elizabeth Mitchell Adolescent Center was taken to Baptist Urgent Care for a foreign item that was lodged in her ear. The items was an orbi and client stated she fell asleep with it in her hand. The orbi was removed from the left ear.
Licensing Specialist informed that foreign object (orbi) is used for foot/hand spa.