Disability Rights Arkansas

Millcreek Behavioral Health / Habilitation Center, Inc.

*Photos taken by DRA staff during onsite monitoring visits. Photos reflect the most recent conditions observed by DRA staff but may not reflect the current conditions at the facility. If you are associated with a facility and have updated information or photos you would like to share, please contact DRA at [email protected]

Location: Fordyce, AR                   Population Served: Youth ages 6-17

# of residents per unit: Up to 20 Residents per room: 2-3

Capacity: 162 (111 Arkansas Medicaid PRTF beds, 51 Residential beds used for out-of-state resident PRTF placement or AR contract beds).

Contact with family (Calls and visit schedule): Family visits vary on a case-by-case basis. Phone Calls are allowed on 4 days of each week and are limited to 10 minutes unless otherwise specified.

Restraint utilized? Yes Chemical Restraint utilized? Yes Seclusion utilized? Yes

Treatment Components:

Clinical Director: LPC                    Therapists:8 full-time therapists (LPC-S, 5 LPC, 1 LCSW, 1 LMSW)

Treatment modalities offered: 1 EMDR, TF-CBT

# of individual therapy sessions/week: 1

# of group therapy sessions led by a licensed mental health professional/week: 3

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Police Report

Possible Runaway

Staff reported 2 Juveniles had ran away from facility. Officers were unable to locate Juveniles at the time. A Deputy had picked up a Juvenile while patrolling, and upon returning Juvenile to facility the Staff stated that this Juvenile was a different runaway, and that the 2 Juveniles originally reported were still missing.

PRLU or OLTC

Licensing Compliance Record

  • Licensing Complaint founded.
  • Corrective Action: Staff member terminated.

Police Report

Possible Information Report Concerning Runaways

Police contacted Staff at facility to check if 2 Juveniles that had ran away had returned to facility. Staff stated the 2 Juveniles were located the same day they had ran away. Staff stated all Residents were accounted for at that time.

PRLU or OLTC

Complaint Survey, Recertification Survey, Revisit Survey

  • Complaint #AR00022948 substantiated.
  • Regs out of compliance –
    • N 128 PROTECTION OF RESIDENTS – Facility failed to ensure an Emergency Safety Intervention (ESI) did not result in an injury for 1 resident involved in an ESI.
    • N 196 MEDICAL TREATMENT FOR INJURIES – Facility failed to ensure prompt medical treatment was obtained to prevent further potential complications for 1 client who sustained an injury during an ESI.

A revisit was conducted on 7/23/19 for all deficiencies cited on 6/4/19. All deficiencies have been corrected, and no new noncompliance was found

PRLU or OLTC

Licensing Compliance Record

  • Licensing Complaint founded for lack of supervision.
  • Corrective Action: Agency will re-train staff on client safety and bullying. (Corrected 5/31/19)

PRLU or OLTC

Licensing Compliance Record

  • Viewed Flamingo, Zebra, Penguin, Kangaroo, Eagle, and Tiger Halls. Viewed Deerfield, Magnolia, Rock Hill, Pine Ridge, Pebble Creek, and Haley Houses. Reviewed 3 children’s records.
  • Regs out of compliance (911.6 & 911.15.d, e, f) –
    • Flamingo Hall – Bathroom with cracked shower walls, boiler room has clothing and other flammable items stored.
    • Zebra Hall – Room 304 has cracked storage bin with sharp edge.
    • Kangaroo Hall – Boiler room has clothing and other flammable items stored.
    • Eagle Hall – Room 602 had pull ties and room 606 had pull ties.
    • Tiger Hall – Room 501,503,505,506,508,509, and 510 had pull ties and cords.
    • Gym – Fire Extinguisher cover broken with exposed metal hanging piece accessible.
    • Magnolia – Has walls that need repair and light not working in bedroom.
    • Rock Hill – Water leak in back bedroom closet floor.
    • Pine Ridge – Pull ties in bedrooms 3 and 7.
    • Pebble Creek – Pull ties in bedroom 5. floor baseboards in bedroom 6 need repair.
    • Haley – Pull ties left in bedroom.
    • Barn – Pet medications stored in closet left unlocked. Corrective Action required due to previous client injury for ingesting pet medications.
  • TA –
    • Discussed that a building sweep of PRTF program may be needed to ensure that pull ties and cords and other hazardous materials are removed from bedrooms.
    • Discussed that agency needs to submit a Corrective Action Plan to address medications in barn being left unlocked after previous Corrective Action Plan was in place due to previous client injury.

Police Report

Possible Runaway

Staff reported 3 missing Juveniles and advised there is a facility van trying to locate the Juveniles. All subjects were located.

Police Report

Fleeing, Purpose of Causing Injury, Second Degree Escape, Third Degree Battery

Staff reported runaway Juvenile; Officer located Juvenile walking into gas station. Juvenile broke free from Officer and took off running; As another Officer was coming around the corner, Juvenile charged at him knocking him to the ground. The 2 Officers were advised by another Officer that he had the Juvenile in custody after he ran into a field. Officers transported Juvenile back to facility.

Police Report

Escape from Juvenile Detention Facility, Second Degree Escape

Staff stated 2 Juveniles had escaped from facility. Officers searched area with negative results. A short time later, Staff notified police that the Juveniles had been found.

Police Report

Escape from Juvenile Detention Facility, Second Degree Escape

At approximately 1950 hours, Staff reported Juvenile had ran away from facility. On 5/19/2019 at approximately 1037 hours, Officer was patrolling area and located runaway Juvenile, transporting him back to facility.

PRLU or OLTC

Licensing Compliance Record

  • Report received regarding restraint hold; Licensing Complaint is true. Staff did not take immediate action after the restraint.
  • Corrective Action (Completed): Agency provide in-service training for staff on assessing injuries during restraints, and proper restraint technique.

PRLU or OLTC

Licensing Compliance Record

  • Viewed Penguin Hall; 11 girls and 2 staff present with no safety concerns noted at visit.
  • Reviewed background checks and restraint trainings for staff, no deficiencies noted.
  • Complaint Investigation: No finding provided at this visit.

Police Report

Possible Fire Alarm

Officers responded in reference to fire alarm; Officers reported everything was okay and Fire Department was on scene.

Police Report

Escapes From Juvenile Detention Facility, Radio Log, Second Degree Escape

Upon arrival, Staff informed Officers that Juvenile had been located in the woods behind the facility. Juvenile was escorted out of the woods and to his room without incident.

Police Report

Possible Medical

Officers responded to facility in reference to Pro Med assist.

Police Report

Escape from Juvenile Detention Facility, Second Degree Escape

Upon arrivel, Staff stated 2 Juveniles had ran away and had been gone for approximately 45 minutes. At approximately 1:30 am on 4/22/2019, Millcreek had located the 2 Juveniles that escaped earlier that evening.

Police Report

Possible Property Damage Report

Caller requested Officer to supply company in reference to a Juvenile busting out one of the windows. Upon arrival, Officer was informed by Caller that he could meet him at facility, he was taking Juvenile back there. Police took custody of Juvenile.

PRLU or OLTC

Visit Compliance Report

  • No regs noted out of compliance.
  • Specialist met with CEO, Risk Assessment Coordinator, and Program Director to discuss “Restraints”, “Deaf Unit”, “Building Usage and Capacity Breakdown”, “Out of State Admissions”, “Internal Investigations”, “Oversight Contacts”, “Conway Facility”, “Of Interest”, and “Action Items”.

Police Report

Escapes From Youth Services Program, Radio Log, Second Degree Escape

Staff reported (at approximately 1654 hours) Juveniles ran away into the woods. Staff later reported that the Juveniles were recovered the next day on 4/3/2019.

Police Report

Escapes From Juvenile Detention Facility, Radio Log, Second Degree Escapes

Officers were dispatched in reference to 3 runaway Juveniles. Upon arrival, Staff stated 1 had been found but the other 2 were still missing. Officers were unable to locate.

PRLU or OLTC

Licensing Compliance Record

Licensing Complaint unfounded. No evidence found during investigation to support allegations.