Disability Rights Arkansas

Millcreek Behavioral Health / Habilitation Center, Inc.

*Photos taken by DRA staff during onsite monitoring visits. Photos reflect the most recent conditions observed by DRA staff but may not reflect the current conditions at the facility. If you are associated with a facility and have updated information or photos you would like to share, please contact DRA at rstanford@disabilityrightsar.org

Location: Fordyce, AR                   Population Served: Youth ages 6-17

# of residents per unit: Up to 20 Residents per room: 2-3

Capacity: 162 (111 Arkansas Medicaid PRTF beds, 51 Residential beds used for out-of-state resident PRTF placement or AR contract beds).

Contact with family (Calls and visit schedule): Family visits vary on a case-by-case basis. Phone Calls are allowed on 4 days of each week and are limited to 10 minutes unless otherwise specified.

Restraint utilized? Yes Chemical Restraint utilized? Yes Seclusion utilized? Yes

Treatment Components:

Clinical Director: LPC                    Therapists:8 full-time therapists (LPC-S, 5 LPC, 1 LCSW, 1 LMSW)

Treatment modalities offered: 1 EMDR, TF-CBT

# of individual therapy sessions/week: 1

# of group therapy sessions led by a licensed mental health professional/week: 3

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Police Report

Abuse Report

Juvenile called stated he was being abused; Officer could barely hear over female yelling and throwing things in background. When female saw Juvenile on phone with 911, female hung up the phone. Officer arrived on scene and a Staff member stated she would go to cottage and make sure everything was okay, but they didn’t need an Officer to come out unless he wanted to.

PRLU or OLTC

Licensing Compliance Record

  • Licensing Complaint is true. Staff left involved child on Kangaroo Hall alone. Standards Reviewed: 907.2, 3.
  • Corrective Action: Agency has placed staff on Administrative Leave (7/15/19). Agency will provide in-service training to staff on making sure that patients are counted coming and going from area to area.

PRLU or OLTC

Licensing Complaint, Licensing Compliance Record

  • Licensing Complaint is true. Alleged offender unknown. Standards Reviewed: 907.2, 405.5.
  • Corrective Action: None. Offender was unknown.

PRLU or OLTC

Licensing Compliance Record

  • Licensing Complaint is true. Standards Reviewed: 907.2, 405.5.
  • Corrective Action: Staff member terminated.

PRLU or OLTC

Licensing Compliance Record

• Licensing Complaint unfounded. No evidence found to support allegations.

PRLU or OLTC

Complaint Survey, Revisit Survey

  • Complaint #AR000023153 substantiated.
  • PROTECTION OF RESIDENTS: facility failed to ensure a client that was placed in a physical restraint did not sustain an injury.
  • 07.11.19 Letter, facility not in compliance during 06/04/19 Validation Survey, still not in compliance during 06/28/19 Complaint Survey.
  • 07.23.19 Letter accepting POC from 06/28/19 Complaint Survey
  • 07.23.19 Revisit letter, no

Police Report

Possible Stolen Property Report

Caller at facility wanted to make a report in reference to an individual stealing her money earlier in the day.

Police Report

Possible Runaway

Staff reported a runaway Juvenile at approximately 2331 hours; At approximately 0002 hours, Staff reported that the Juvenile had been located.

Police Report

Possible Information Report

Staff called to make a report; Officers responded to facility to make contact with Staff about report being filed. No other info.

Police Report

Escape from Juvenile Detention Facility, Second Degree Escape

Officers were dispatched at approximately 1309 hours in reference to a runaway Juvenile; Staff advised Juvenile had ran from the property 20 minutes prior. On 6/12/19 at approximately 1940 hours, Juvenile was located.

Police Report

Possible Runaway

Caller reported suspicious acitivity on side of interstate; Caller noticed several cars and a van parked on the side of the road and advised 5 people chased a Juvenile into the woods. After contacting facility, Staff advised that they were trying to detain the runaway. Staff also informed Officers that they had found the 2 missing Juveniles that went missing on 6/9/2019 (above).

Police Report

Possible Runaway

Staff reported 2 Juveniles had ran away from facility. Officers were unable to locate Juveniles at the time. A Deputy had picked up a Juvenile while patrolling, and upon returning Juvenile to facility the Staff stated that this Juvenile was a different runaway, and that the 2 Juveniles originally reported were still missing.

PRLU or OLTC

Licensing Compliance Record

  • Licensing Complaint founded.
  • Corrective Action: Staff member terminated.

Police Report

Possible Information Report Concerning Runaways

Police contacted Staff at facility to check if 2 Juveniles that had ran away had returned to facility. Staff stated the 2 Juveniles were located the same day they had ran away. Staff stated all Residents were accounted for at that time.

PRLU or OLTC

Complaint Survey, Recertification Survey, Revisit Survey

  • Complaint #AR00022948 substantiated.
  • Regs out of compliance –
    • N 128 PROTECTION OF RESIDENTS – Facility failed to ensure an Emergency Safety Intervention (ESI) did not result in an injury for 1 resident involved in an ESI.
    • N 196 MEDICAL TREATMENT FOR INJURIES – Facility failed to ensure prompt medical treatment was obtained to prevent further potential complications for 1 client who sustained an injury during an ESI.

A revisit was conducted on 7/23/19 for all deficiencies cited on 6/4/19. All deficiencies have been corrected, and no new noncompliance was found

PRLU or OLTC

Licensing Compliance Record

  • Licensing Complaint founded for lack of supervision.
  • Corrective Action: Agency will re-train staff on client safety and bullying. (Corrected 5/31/19)

PRLU or OLTC

Licensing Compliance Record

  • Viewed Flamingo, Zebra, Penguin, Kangaroo, Eagle, and Tiger Halls. Viewed Deerfield, Magnolia, Rock Hill, Pine Ridge, Pebble Creek, and Haley Houses. Reviewed 3 children’s records.
  • Regs out of compliance (911.6 & 911.15.d, e, f) –
    • Flamingo Hall – Bathroom with cracked shower walls, boiler room has clothing and other flammable items stored.
    • Zebra Hall – Room 304 has cracked storage bin with sharp edge.
    • Kangaroo Hall – Boiler room has clothing and other flammable items stored.
    • Eagle Hall – Room 602 had pull ties and room 606 had pull ties.
    • Tiger Hall – Room 501,503,505,506,508,509, and 510 had pull ties and cords.
    • Gym – Fire Extinguisher cover broken with exposed metal hanging piece accessible.
    • Magnolia – Has walls that need repair and light not working in bedroom.
    • Rock Hill – Water leak in back bedroom closet floor.
    • Pine Ridge – Pull ties in bedrooms 3 and 7.
    • Pebble Creek – Pull ties in bedroom 5. floor baseboards in bedroom 6 need repair.
    • Haley – Pull ties left in bedroom.
    • Barn – Pet medications stored in closet left unlocked. Corrective Action required due to previous client injury for ingesting pet medications.
  • TA –
    • Discussed that a building sweep of PRTF program may be needed to ensure that pull ties and cords and other hazardous materials are removed from bedrooms.
    • Discussed that agency needs to submit a Corrective Action Plan to address medications in barn being left unlocked after previous Corrective Action Plan was in place due to previous client injury.

Police Report

Possible Runaway

Staff reported 3 missing Juveniles and advised there is a facility van trying to locate the Juveniles. All subjects were located.

Police Report

Fleeing, Purpose of Causing Injury, Second Degree Escape, Third Degree Battery

Staff reported runaway Juvenile; Officer located Juvenile walking into gas station. Juvenile broke free from Officer and took off running; As another Officer was coming around the corner, Juvenile charged at him knocking him to the ground. The 2 Officers were advised by another Officer that he had the Juvenile in custody after he ran into a field. Officers transported Juvenile back to facility.

Police Report

Escape from Juvenile Detention Facility, Second Degree Escape

Staff stated 2 Juveniles had escaped from facility. Officers searched area with negative results. A short time later, Staff notified police that the Juveniles had been found.

Police Report

Escape from Juvenile Detention Facility, Second Degree Escape

At approximately 1950 hours, Staff reported Juvenile had ran away from facility. On 5/19/2019 at approximately 1037 hours, Officer was patrolling area and located runaway Juvenile, transporting him back to facility.

PRLU or OLTC

Licensing Compliance Record

  • Report received regarding restraint hold; Licensing Complaint is true. Staff did not take immediate action after the restraint.
  • Corrective Action (Completed): Agency provide in-service training for staff on assessing injuries during restraints, and proper restraint technique.

PRLU or OLTC

Licensing Compliance Record

  • Viewed Penguin Hall; 11 girls and 2 staff present with no safety concerns noted at visit.
  • Reviewed background checks and restraint trainings for staff, no deficiencies noted.
  • Complaint Investigation: No finding provided at this visit.

Police Report

Possible Fire Alarm

Officers responded in reference to fire alarm; Officers reported everything was okay and Fire Department was on scene.