Disability Rights Arkansas

Millcreek Behavioral Health / Habilitation Center, Inc.

*Photos taken by DRA staff during onsite monitoring visits. Photos reflect the most recent conditions observed by DRA staff but may not reflect the current conditions at the facility. If you are associated with a facility and have updated information or photos you would like to share, please contact DRA at [email protected]

Location: Fordyce, AR                   Population Served: Youth ages 6-17

# of residents per unit: Up to 20 Residents per room: 2-3

Capacity: 162 (111 Arkansas Medicaid PRTF beds, 51 Residential beds used for out-of-state resident PRTF placement or AR contract beds).

Contact with family (Calls and visit schedule): Family visits vary on a case-by-case basis. Phone Calls are allowed on 4 days of each week and are limited to 10 minutes unless otherwise specified.

Restraint utilized? Yes Chemical Restraint utilized? Yes Seclusion utilized? Yes

Treatment Components:

Clinical Director: LPC                    Therapists:8 full-time therapists (LPC-S, 5 LPC, 1 LCSW, 1 LMSW)

Treatment modalities offered: 1 EMDR, TF-CBT

# of individual therapy sessions/week: 1

# of group therapy sessions led by a licensed mental health professional/week: 3

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Police Report

Battery Third Degree

Staff stated that on 5/6/21, a patient reported that a staff member had hit him in the head and held his head against the bed frame afterwards. Staff stated she called the abuse hotline on 5/6/21 and they wouldn’t accept the report. Staff stated she talked with the staff member who was accused, and the staff member stated it didn’t happen but that there was an altercation between him (the patient) and other patients. Staff stated she had put the accused staff member on leave until she could finish her investigation. Staff stated there were no marks or bruises on the patient and there is no video footage or witness to the allegation.

PRLU or OLTC

Notice of Incident

  • Injury
    • Client reported he fell in his room while looking out window. Injury across his left eyebrow. Nurse assessed; bleeding controlled. Sent to ER for evaluation, client denies pain. No follow-up details.

PRLU or OLTC

Notice of Incident

  • “Fight Night”
    • Client reported to nurse/supervisor that 3 staff members allowed unit to have a fight night. Client stated that 1 staff member brought boxing gloves so patients could fight one another. No injuries noted. Staff placed on leave pending investigation.
    • Child Abuse Hotline was called and accepted. No follow-up details.

PRLU or OLTC

Notice of Incident

  • Drug Use
    • Patient reported that a staff member allowed peers to smoke marijuana that staff member had given to them; 3 tested positive for marijuana. Staff placed on leave pending investigation. No follow-up details.

PRLU or OLTC

Notice of Incident

  • Sexual Abuse
    • Client reported he woke up in his bed to find his pants down and felt something sticking in his butt. Client saw roommate hiding by his bed. Peer denies incident. Patients were moved to different rooms.
    • Child Abuse Hotline was called and accepted. It is reported that there is no visible tearing or bleeding to client. Client reported that he asked peer why he did that and peer stated that he didn’t know.

Police Report

Third Degree Escape

Officer was dispatched to facility at approximately 1333 hours in reference to 2 runaways. At approximately 1529 hours, Officer was advised that both Juveniles had been found.

PRLU or OLTC

Notice of Incident

  • Maltreatment – Staff Abuse
    • Client stated that while in a fight with peer in the cafeteria, staff member pushed him up against the wall and grabbed him by the neck. Then staff member pushed him repeatedly until he was bent over a table and pushed to the ground. 0 apparent injury; 4/10 pain at middle back. Ibuprofen and ice pack given. Staff placed on leave pending investigation.
    • Child Abuse Hotline was called, not accepted.

PRLU or OLTC

Notice of Incident

  • Injury
    • Client has a right distal stress fracture of femur. Ordered to use crutches & follow-up appt will be made with orthopedist. No complaint of pain at this time. Notations made regarding injury starting on 4/8/21.

Police Report

Possible Information Report

Staff advised she needed to make a report for allegations. No other info.

PRLU or OLTC

COVID19 Survey, Recertification

  • Substantiated.
  • Regs out of compliance –
    • W 104 Governing Body –
      • Multiple areas of missing or chipped paint.  
      • Paneling pulled away from wall. Cabinet door missing.
      • Dark, unknown substance on bathroom counter and walls.
      • Gouge in sheetrock by bed in bedroom.
      • Air return vent damaged and bent, heating vent bent down into the duct work. Multiple vents and light fixtures had dirt and dust in them.
      • Exit sign loose with screw exposed, vent cover loose with screw exposed.
      • Multiple broken tiles on counter and floor, some with discoloration.
      • Cooking oil bin outside had buildup of black greasy substance.
      • Edging came off plexiglass window, and tape was used to keep snow out.
      • Edging/trim missing in multiple areas.
      • Towel was placed at bottom of shelf inside refrigerator due to leakage.
      • Bottom of cabinet which contained pots and pans was discolored with a black substance and had a strong, moldy smell.
      • Linoleum coming loose or missing from several areas.
      • Pipe had hole in it with aluminum foil stuffed in the hole.
      • Dishwasher had buildup of unknown brown substance.
      • Chairs/couches had multiple cracks, holes, and tears present.
      • Equipment in backyard area in disrepair with no safety signs.
      • Multiple mattresses had indentions, approximately 9 needs replacing.
    • W 159 QIDP –
      • No recent QIDP observations for several clients.
    • W 341 Nursing Services –
      • Covid 19 screening/temperatures not consistently recorded and checked.
      • Masks not consistently being worn.
    • W 371 Drug Administration –
      • Meds were administered to clients without asking questions or giving clients information related to medication.
    • W 454 Infection Control –
      • Food in freezer/refrigerator unlabeled and undated, bottles with caps missing.

Police Report

Escape from Youth Service Program, Second Degree Escape

Officer received a call on 5/22/21 at approximately 1524 hours that 2 Juveniles had left the facility. On 5/23/21 at approximately 1815 hours, Officer was advised that the 2 Juveniles had been located by Jefferson County Sheriff’s Office; Jefferson County stated they would hold the Juveniles until they could be transported back to facility. Facility advised someone would be on the way to get both Juveniles.

PRLU or OLTC

Notice of Incident

  • Staff Abuse
    • Resident was “clothes lined” by staff when he attempted to elope.

PRLU or OLTC

Complaint Investigation, Workload Report

  • Complaint #AR00026297 unsubstantiated.
  • Survey Team Composition and Workload Report –
    • One surveyor onsite 6.25 hours 8am – 6pm; 2.5 travel hours, 2 off-site report prep hours (03/18/21).

PRLU or OLTC

Notice of Incident

  • Staff Abuse
    • Resident reported staff pushed her against the wall scratching her arm and attempted to pull a pillowcase out of her hands. The resident then began to punch the staff member and the staff member hit her in the eye as other staff were separating them.

Police Report

Escape from a Juvenile Detention Facility, Second Degree Escape

Officer was dispatched at approximately 1021 hours in reference to 3 Juveniles that escaped the facility. Upon arrival, Staff stated they had caught 1 of the Juveniles. Officer patrolled the area and located the other 2 Juveniles, transporting them back to facility.

PRLU or OLTC

Complaint Investigation, Workload Report

  • Complaint #AR00026284 unsubstantiated.
  • Survey Team Composition and Workload Report –
    • Surveyor 1 onsite 1.5 hours 8am – 6pm; 2.5 travel hours, 1.25 off-site report prep hours (03/04/21).
    • Surveyor 2 onsite 1.5 hours 8am – 6pm; 2.5 travel hours (03/04/21).

Police Report

Second Degree Escape

Officer was dispatched at approximately 1922 hours in reference to 2 Juveniles that ran from facility towards nearby woods. Officers were unable to locate. Officer spoke with Staff on 2/27/2021 who stated that both Juveniles were found on 2/25/2021, one at 8:30pm and the other at 11:30pm.

PRLU or OLTC

Notice of Incident

  • Maltreatment – Staff Abuse Allegation
    • During an individual session with his therapist, resident reported staff member slapped him hard in the face twice in his room before breakfast.
    • Staff placed on leave pending investigation.

PRLU or OLTC

Notice of Incident

  • Staff Abuse Allegation
    • Resident reported staff grabbed him by the throat, pinned him against the wall, and then dropped him, causing him to hit his head on the wall/floor.

PRLU or OLTC

Notice of Incident

  • Medical
    • Resident to ER for refusal to eat and low blood sugar.

Police Report

Third Degree Escape

Officer was dispatched at approximately 1358 hours in reference to a runaway Juvenile. Staff stated Juvenile ran towards the woods and there are other employees out looking for him. Officer was advised at 1450 hours that Staff had the Juvenile back in their custody.

PRLU or OLTC

Licensing Compliance Record, Monitor Visit, Visit Compliance Report

  • Regs out of compliance –
    • 911.6, 912.6, 911.6, 911.15.f (Pine Ridge) – Office unlocked, no paper towels in bathroom, toilet not flushing, drawstrings in clothing in rooms 2,6,7,8 (Compliance date 2/9/21 for all).
    • 911.15.f (Pebble Creek) – Drawstring in clothing in rooms 4,5,7,8 (Compliance date 2/9/21).
    • 911.6 (Deerfield) – Paint flaking badly on walls (Compliance date 2/16/21).
    • 912.6, 911.15.f (Magnolia) – No soap or paper towels in bathroom, drawstrings in clothing in rooms 4 and 8 (Compliance date 2/9/21).
    • 911.6 (Rock Hill) – Office and storage room unlocked (Compliance date 2/9/21). Cracked light fixture cover (Compliance date 2/16/21).
    • 911.6, 912.4 (Penguin Hall) – Cracked shower walls (Compliance date 3/9/21). Mildew in showers (Compliance date 2/9/21).
    • 911.15.f, 911.6, 912.4 (Zebra Hall) – Drawstring bag, clogged toilet, staff bathroom unlocked, showers need cleaning (Compliance date 2/9/21 for all).
    • 911.6, 911.15.f (Flamingo Hall) – Shower knob broken and loose, hand dryer vent broken with sharp/jagged edges (Compliance date 2/16/21 for both). Room had drawstrings in clothing (Compliance date 2/9/21)
    • 912.6, 911.6 (Tiger Hall) – Soap dispensers empty (Compliance date 2/9/21). Ceiling tile missing in hallway (Compliance date 2/16/21).
    • 911.15.f (Eagle Hall) – Bandana in room 608 and drawstring in room 604 (Compliance date 2/9/21).
    • 911.15.f, 911.6, 908.8 (Kangaroo Hall) – Drawstring in room 407, toilet clogged, Surveillance/breaker box room not locked/secured (Compliance date 2/9/21 for all). Broken handle on hallway door, Nurses were pre-logging medication for their shift (Compliance date 2/16/21 for both).

PRLU or OLTC

Incident Report

  • IC stated that a peer told him that he wouldn’t “run 30 seconds” with another patient he would be attacked by others. The patients went into room and proceeded to do the 30 second fight. Staff found out about the situation and notified the nurse and supervisor.
    • Injuries: 1” laceration to left eyebrow, bilateral swelling and bruising to cheeks, abrasion to right cheek. Sent to ER – 3 sutures to left eyebrow. 
  • Interim Corrective Action and Final Corrective Action blank

PRLU or OLTC

Incident Report

  • Staff completing 15-minute observation rounds witnessed resident appearing to have seizure in her room. Resident taken to ER.
  • 9/11/20 visit items corrected.

Police Report

Disorderly Conduct

Upon Officer’s arrival to facility, there were several employees outside talking with another individual who appeared upset. Individual stated he was upset about his money from working at the facility. Officer advised him that he could no longer stay at facility due to them asking him to leave and he is no longer working at the facility. Individual calmed down and Staff advised him of his money that would hit his bank account on the next pay period. Individual apologized and left on his own.