Disability Rights Arkansas

Millcreek Behavioral Health / Habilitation Center, Inc.

*Photos taken by DRA staff during onsite monitoring visits. Photos reflect the most recent conditions observed by DRA staff but may not reflect the current conditions at the facility. If you are associated with a facility and have updated information or photos you would like to share, please contact DRA at [email protected]

Location: Fordyce, AR                   Population Served: Youth ages 6-17

# of residents per unit: Up to 20 Residents per room: 2-3

Capacity: 162 (111 Arkansas Medicaid PRTF beds, 51 Residential beds used for out-of-state resident PRTF placement or AR contract beds).

Contact with family (Calls and visit schedule): Family visits vary on a case-by-case basis. Phone Calls are allowed on 4 days of each week and are limited to 10 minutes unless otherwise specified.

Restraint utilized? Yes Chemical Restraint utilized? Yes Seclusion utilized? Yes

Treatment Components:

Clinical Director: LPC                    Therapists:8 full-time therapists (LPC-S, 5 LPC, 1 LCSW, 1 LMSW)

Treatment modalities offered: 1 EMDR, TF-CBT

# of individual therapy sessions/week: 1

# of group therapy sessions led by a licensed mental health professional/week: 3

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PRLU or OLTC

Licensing Complaint Determination Notice, PRLS Information, Sexual Abuse Complaint

  • On 5/23 staff reportedly allowed 14 yr old resident to enter bathroom with 16 yr old, which resulted in the 2 reportedly having sex. 14 yr old on 1 to 1 at time.
  • Staff placed on admin leave pending termination.
  • Last visit on 3/12/20. All cited items have been corrected.
  • Agency has operated within favorable compliance of MLS.
  • History – 1 founded maltreatment complaint in last year. 18 founded Licensing complaints in the last year.
  • Licensing Complaint Determination Notice. Licensing Complaint True, staff provided inadequate supervision when residents reportedly had sex in bathroom.
  • Licensing Complaint Notice. Staff terminated by agency.

PRLU or OLTC

Licensing Complaint Determination Notice, PRLS Information, Sexual Abuse Complaint

  • On 5/23 staff reportedly entered the bedroom of IC-1 and inappropriately touched her private area and exposed his genitals. Not accepted by CACD.
  • Staff placed on admin leave pending termination. Resident placed on 1 to 1 supervision.
  • Licensing Compliant Determination Notice. Complaint Founded. “After review of video footage of the incident the agency determined that it corroborated with the reported allegations.”

Police Report

Possible Information Report

Staff wanted to file a report with officer about an allegation.

Police Report

Sexual Assault Second Degree

Staff advised Officer that the previous night, another Staff member had let two residents go in the bathroom to have sex. Staff reported that around 2 hours later, that same staff member entered the residents room and began to touch them in their private area. The Resident also stated that the staff member exposed himself to the Resident. Video footage showed Staff going into Residents room for a few minutes. This was reported to Child Abuse Hotline. The Staff member went before Judge who bound the case to Circuit Court of Dallas County. Bond was set at $100,000.

Police Report

Possible Information Report

Caller advised that her child was at Millcreek and had just turned 18; Caller went to pick up her child and facility wouldn’t release child to her. Officer spoke with caller. (no other info)

Police Report

Possible Information Report

Staff reported juvenile was acting out by resisting or trying to hit staff, running & hitting the walls, and throwing chairs. Staff stated they tried to calm juvenile down, but juvenile ran into the kitchen while staff were cooking and poured hot water with noodles. Juvenile was taken to ER; has 1 & 2 degree burns on lower abdomen, upper thigh, and both wrists. Hotline was called.

Police Report

Possible Welfare Check

Caller (parent) advised that her child is at facility (in DHS custody) and she had just spoke with the child for the first time in almost 3 months. Child advised parent that they were jumped and staff would not let them contact police to file charges. Caller advised child is both homicidal and suicidal. Officer arrived on scene and reported that everything seemed to be okay with child at that time.

Police Report

Possible Information Report

Nurse at facility wanted to know who the 2 officers were at the call earlier for witness statements. (no other info given)

Police Report

Possible Welfare Check

Caller requested to speak with an officer about a welfare check on her child at the facility.

PRLU or OLTC

Licensing Complaint Determination Notice, PRLS Information, Sexual Abuse Complaint

  • On 05/03 Staff allowed a male friend to come on campus and have sex with resident. Cameras reviewed and footage consistent with allegations.
  • Staff placed on admin leave pending termination.
  • Same last visit, compliance history listed as on 5/24 visit.
  • Licensing Complaint Determination Notice. Complaint Founded
  • Licensing Complaint Notice. Staff terminated by agency.  

Police Report

Third Degree Escape

Upon Officers arrival, Staff stated Juvenile had walked out the front door and escaped from facility. After description was given, Officer made contact with Juvenile in an open field and took Juvenile into custody. Officer transported Juvenile back to Staff.

Police Report

Possible Information Report

Staff requested to make a report of an incident that happened with another staff member.

Police Report

Escape from a Juvenile Detention Facility, Second Degree Escape

Officers were dispatched to facility (on 5/2/2020 at 1544 hours) in reference to 4 juveniles escaping. Upon arrival, Nurse advised Officer that 2 of the juveniles had been caught. Nurse didn’t know how long the other 2 had been gone for or what they were wearing. On 5/3/2020 at approximately 2150 hours, Officer was informed that 1 of the juveniles had been located in Mississippi County and the other still had a truck and would possibly burn it. After Officer informed Staff, Staff stated they would tell supervisor and make plans to pick up subject.

Police Report

Possible Welfare Check

Caller requested officer to facility for welfare check on juvenile. Officer made contact with juvenile on scene; Juvenile was fine, facility was without power for a short time and phones were not working. Caller was informed.

Police Report

Battery Third Degree, Purpose of Causing Injury

Officer spoke with Dallas County Medical Center RN in regards to Juvenile at Millcreek. RN informed Officer of bruises on Juvenile from a fight with 2 other juveniles; there were injuries on Juveniles face. Juvenile advised Officer after they had eaten dinner, Juvenile went outside when other 2 Juveniles came up from behind and started attacking Juvenile for no apparent reason. Officer advised Juvenile and supervisor how to pursue charges.

Police Report

Escape from a Juvenile Detention Facility, Second Degree Escape

Officer dispatched for report of a runaway from Millcreek; Caller advised resident had a piece of glass and was threatening staff with it. Upon arrival, Staff advised they had gotten the resident to calm down and cooperate, and services were no longer needed.

Police Report

Battery Third Degree, Criminal Mischief First Degree, Disorderly Conduct, Inciting Riot, Terroristic Threatening First Degree

Officers responded to the scene for runaways, and were notified while en route that a riot was in progress at facility. Upon arrival, Juveniles were running around and trying to fight staff. 14 juveniles were taken into custody for resisting officers. 2 Staff members were assaulted, 1 taken to hospital and also had damage to vehicle. 1 of the juveniles taken into custody started the riot because staff refused to give Juvenile candy. All juveniles in custody were processed by juvenile officer, and then transported back to Millcreek.

Police Report

Possible Abuse Report

Staff requested to speak with an officer about an abuse allegation.

Police Report

Escape from a Juvenile Detention Facility, Second Degree Escape

Nurse at facility advised officers that Juvenile had ran away from facility and gave a description. Officer spotted Juvenile in woods and was able to talk them into returning with the workers to Millcreek. Juvenile was turned over to staff

PRLU or OLTC

Licensing Compliance Record

  • 917.2,3 – Viewed eagle, tiger, and zebra halls. Bathroom sinks not working (staff say were fixed last week and stopped working again)
  • TA – hole in wall on Tiger Hall hallway, needs repair by next visit.
  • 03/16/20 licensing specialist asked for update from Risk manager, facility states they were fixed on 03/13/20.

Police Report

Possible Runaway

Caller advised there was a Millcreek patient running through her backyard. Upon arrival, Officer was unable to locate anyone. Back at the facility, all children were accounted for.

Police Report

Possible Runaway

Staff requested officer on scene for runaway juvenile. Approximately 3 hours later, staff reported to officers that they had found the juvenile.

Police Report

Assist Other Agency

Officers requested to assist ProMed Ambulance. Upon arrival, ambulance was loading patient with seizures and departing.

PRLU or OLTC

Survey Composition and Workload Report

Staff 30283 spent 8.75 hours on-site and 5.75 travel between 03/05 and 03/06/20. 2.25 Off-Site Report.

PRLU or OLTC

Licensing Compliance Record, Staff Record Review

  • Reviewed 5 staff records.
  • 210.4 – Water in sinks not working due to leak on zebra, Tiger, and Eagle. Tiger Hall water fountain leaking, causing floor to be wet. Shower stalls need to be deep cleaned; Tiger shower drain missing.