Hang up at Ozark Guidance. Upon call back, they said it was an accident and were probably trying to dial another number.
Police Report
Hang Up
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Location: Springdale, AR Population Served: Adolescent girls ages 7-17
# of residents per unit: Up to 12 | Residents per room: 2 | Capacity: 32 |
Contact with family (Calls and visit schedule): Weekly calls up to 3x/week for 10 minutes, intervention call available 1x/week for 10 minutes. Visitation available 2x/week for 30 minutes if previously scheduled. Zoom available if in person is not possible.
Restraint utilized? Yes | Chemical Restraint utilized? Yes | Seclusion utilized? Yes |
Clinical Director: LCSW Therapists: 2 full-time therapists (1 LMSW, 1 LAC)
Treatment modalities offered: Facility declined to identify any specific modalities available.
# of individual therapy sessions/week: Varies by client, most clients receive one individual therapy session per month
# of group therapy sessions led by a licensed mental health professional/week: 3
Police Report
Hang Up
Hang up at Ozark Guidance. Upon call back, they said it was an accident and were probably trying to dial another number.
PRLU or OLTC
Notice of Incident, Self-Harm
Resident presented to RN with a 1.5-inch laceration on left forearm with no active bleeding. When RN inquired about the cause of the injury, resident stated that they used contraband to self-harm in the shower. Resident was reluctant to give up the contraband, but RN was successful in retrieving the item used. The area was cleansed with antibacterial soap and bandaged accordingly. Will monitor laceration and will notify MD if there are any deviations from baseline while healing. In relation to this, resident will continue to be on self-harm precautions with 1:1 observation, and in addition, resident’s person will be searched each shift to ensure that resident is not carrying any contraband that they can utilize to harm themselves or others.
PRLU or OLTC
Notice of Incident, Self-Harm
Resident became dysregulated on the unit after a verbal altercation with a peer. Resident began picking at old scabs from previous self-harm incidents causing mild bleeding. Staff intervened by blocking self-harm acts and verbal de-escalation. Resident was able to regulate emotions after processing with staff 1:1. Affected arm cleaned with soap and water, left open to air. Resident to remain on current self-harm precaution safety plan with constant line of sight until safe behaviors are displayed. Therapist notified for evaluation.
PRLU or OLTC
Notice of Incident, Self-Harm
Resident became dysregulated on the unit and began picking at old scabs from previous self-harm incidents causing mild bleeding. Staff intervened by blocking self-harm acts and verbal de-escalation. Resident was able to regulate emotions after processing with staff 1:1. Affected arm cleaned with soap and water, left open to air. Resident to remain on current self-harm precaution safety plan with constant line of sight until safe behaviors are displayed. Therapist notified for evaluation.
PRLU or OLTC
Notice of Incident, Self-Harm
Resident became dysregulated while on the milieu and began hitting herself in the face with her hand. Staff was able to intervene by physically blocking self-harm acts and verbal de-escalation until residents’ emotions were regulated and safe behavior was displayed. Resident taken to nurses station where nose was cleaned with soap and water. No injury apparent. Therapist informed of event for follow up. Resident to remain on current self-harm precaution safety plan with constant line of sight.
PRLU or OLTC
Notice of Incident, Self-Injury
PRLU or OLTC
Notice of Incident, Self-Injury
PRLU or OLTC
Notice of Incident, Self-Injury
PRLU or OLTC
Notice of Incident, Self-Injury
PRLU or OLTC
Notice of Incident, Self-Injury
PRLU or OLTC
Notice of Incident, Self-Injury
PRLU or OLTC
Notice of Incident, Suicide Attempt
Police Report
Hang Up
Hang up from landline at Ozark Guidance. No sounds of distress.
Police Report
Hang Up
Another hang up from Ozark Guidance. No signs of emergency.
PRLU or OLTC
Notice of Incident, Self-Injury
PRLU or OLTC
Notice of Incident, Self-Injury
PRLU or OLTC
Complaint, Notice of Incident, Visit Compliance Report
On 3/10/23 the current CEO of the facility had participated, in part, of a restraint hold with a resident although she does not have the proper training and/or certification to do so. The reporter stated that the CEO was using her hand to shield a resident that was in a restraint hold from headbutting staff. The reporter states that the CEO was asked multiple times to allow another staff to assist as she does not have her restraint training. The CEO reportedly refused. The reporter also mentioned concerns about the CEOs comments about the residents. The reporter states that the CEO said, in front of approximately six staff, that she would “love to put her in paper scrubs to humiliate her”. Licensing Specialist: Rachel Carlton.
PRLU or OLTC
Notice of Incident, Self-Injury
PRLU or OLTC
Notice of Incident, Self-Injury, Visit Compliance Report
Police Report
Hang Up
911 hang up, no sounds of distress. Upon call back, staff stated there was no emergency.
PRLU or OLTC
Notice of Incident, Self-Injury
PRLU or OLTC
Notice of Incident, Suicide Attempt
PRLU or OLTC
Monitor Visit, Visit Compliance Report
PRLU or OLTC
Notice of Incident, Self-Injury
PRLU or OLTC
Notice of Incident, Peer Altercation, Suicide Attempt