*Photos taken by DRA staff during onsite monitoring visits. Photos reflect the most recent conditions observed by DRA staff but may not reflect the current conditions at the facility. If you are associated with a facility and have updated information or photos you would like to share, please contact DRA at rstanford@disabilityrightsar.org
Location: Springdale, AR Population Served: Adolescent girls ages 7-17
| # of residents per unit: Up to 12 | Residents per room: 2 | Capacity: 32 |
Contact with family (Calls and visit schedule): Weekly calls up to 3x/week for 10 minutes, intervention call available 1x/week for 10 minutes. Visitation available 2x/week for 30 minutes if previously scheduled. Zoom available if in person is not possible.
| Restraint utilized? Yes | Chemical Restraint utilized? Yes | Seclusion utilized? Yes |
Clinical Director: LCSW Therapists: 2 full-time therapists (1 LMSW, 1 LAC)
Treatment modalities offered: Facility declined to identify any specific modalities available.
# of individual therapy sessions/week: Varies by client, most clients receive one individual therapy session per month
# of group therapy sessions led by a licensed mental health professional/week: 3
PRLU or OLTC
Notice of Incident, Self-Harm
A resident informed staff that she had ingested 2 weeks’ worth of medications.
The resident was transported to Arkansas Children’s Hospital for treatment. Officers were called when the resident refused to return to the facility.
PRLU or OLTC
Notice of Incident, Self-Harm
A resident removed 2 batteries from a remote and placed one in her mouth. Staff members removed the battery. The resident later told staff she had concealed and swallowed another battery.
The resident was transported to Arkansas Children’s Hospital for evaluation and returned to the facility after treatment.
Police Report
Police Report, Riot
Officers responded to the facility in reference to a riot. Several residents were fighting staff.
Three residents were arrested and sent to JDC. One resident was cited and released back to the facility.
PRLU or OLTC
Visit Compliance Report
Licensing Specialist: Jarred Parnell
LS Parnell visited the facility to conduct an Annual Policy Review inspection. No deficiencies cited.
Police Report
Assault, Police Report
Officers took a report of battery from a facility staff member. The staff member stated that a resident pushed him several times and pulled out a chunk of his hair.
The staff member stated he wanted to press charges but later changed his mind.
PRLU or OLTC
Notice of Incident, Suicide Attempt
A resident was found trying to choke herself with a t-shirt. The resident was placed on suicide ideation and self-harm precautions.
Police Report
Elopement Attempt, Police Report, Suicidal Ideations
Officers responded to the facility in reference to an attempted elopement by a resident with suicidal ideations.
PRLU or OLTC
Notice of Incident, Self-Harm
A resident punched a window multiple times resulting in an injury to her right hand. An x-ray was ordered. The x-ray showed no acute fracture.
Police Report
911 Hang Up, Police Report
Officers responded to the facility in reference to an abandoned 911 call. False alarm.
PRLU or OLTC
Notice of Incident, Self-Harm
A resident complained of hand pain resulting from hitting a wall multiple times after a verbal altercation with a peer. The resident was assessed, and an x-ray was ordered.
PRLU or OLTC
Visit Compliance Report
| Licensing Specialist: Jarred Parnell A visited was conducted to review Handle With Care training and retraining certificates. |
Police Report
911 Hang Up, Police Report
| Officers were dispatched to the facility in response to a 911 hang up call. False Alarm. |
PRLU or OLTC
Medical, Notice of Incident
| A resident began to show signs of respiratory distress and had a pulse ox reading of 92. The resident was evaluated then transported by the facility to Arkansas Children’s Hospital (ACH), where they were admitted for observation. |
PRLU or OLTC
Complaint, Notice of Incident, Visit Compliance Report
| A complaint received stated that the complainant received medical information for another patient who was not her daughter. The complaint also stated that the facility was not following the plan of care, and the resident is on several medications without consent. Licensing Specialist: Jarred Parnell LS Parnell visited the facility to review the resident’s file. All medication consent forms were signed by the guardian. This complaint has been UNFOUNDED by Licensing. |
PRLU or OLTC
Visit Compliance Report
| Licensing Specialist: Jarred Parnell Licensing visited the facility to review restraint logs for January 2025, 3 resident files with a high number of restraints, 2 resident files for residents that were admitted between October-December, physician orders for restraints, MAR for chemical restraints, and restraint packets. The facility was cited for 905.13: Each written order for seclusion or physical restraint is limited to two hours for children ages 9-17, and a face-to-face assessment of the child shall be conducted within 1 hour of the initiation of the ordered intervention. |
PRLU or OLTC
Visit Compliance Report
| Licensing Specialist: Jarred Parnell Licensing visited the facility to review the facility restraint log for December 2024. In the month of December there were 101 orders given for seclusion, physical restraints, and chemical restraints according to the log. The facility was cited for 109.1.f: Failure to comply with any stipulation or agreement with the board involving probation or a settlement of any disciplinary matters. |
Police Report
Missing Person, Police Report
Officers responded to the facility in response to a runaway call. Officers located the resident and transported her back to the facility.
PRLU or OLTC
Elopement, Notice of Incident, Visit Compliance Report
A resident eloped off the grounds of the facility. Springdale Police located the resident and transported her back to the facility. The resident was placed on elopement precautions. Staff present during the incident received remedial elopement prevention training.
Licensing Specialist: Chelsea Vardell
LS Vardell reviewed video footage of the incident.
PRLU or OLTC
Visit Compliance Report
Licensing Specialist: Jarred Parnell
LS Parnell visited the facility to perform a Corrective Action Visit.
Police Report
Assault, Police Report
Officers responded to the facility after receiving a report from a parent that her child had been assaulted by another resident at the facility.
Police Report
Alarm, Police Report
Officers responded to the facility in reference to an alarm. False alarm.
PRLU or OLTC
Medical, Notice of Incident
A resident was transported to Arkansas Children’s Hospital after having difficulty breathing.
Police Report
Missing Person, Police Report
Officers responded to the facility in response to a missing person. Officers located the resident and transported her back to the facility.
PRLU or OLTC
Elopement, Notice of Incident, Visit Compliance Report
A resident eloped off the grounds of the facility. Police located the resident and transported them back to the facility. The resident was placed on elopement precautions and restricted to the facility.
Licensing Specialist: Jarred Parnell
LS Parnell visited the facility to review video footage of this incident. In response to the incident, the facility has spoken to the Fire Department on allowing the gym door to be locked. The door leading outside will be supervised more during gym time.
PRLU or OLTC
Notice of Incident, Physical Maltreatment, Visit Compliance Report
A resident reported that they did not feel safe after being restrained during an elopement attempt.
Licensing Specialist: Jarred Parnell
LS Parnell visited the facility in response to this incident. Video of the incident was reviewed.
This complaint was UNFOUNDED by Licensing and UNSUBSTANTIATED by CACD. The employee involved in the incident received retraining in Handle With Care.